In response to recommendations by the World Health Organization, local bans on mass gatherings, and the closing of the U.S,/Canada border to all but essential travel due to global health concerns regarding COVID-19 (coronavirus), the 2020 Stars on Ice North American tour has been cancelled. This decision was made after careful consideration, as the health and safety of our skaters, staff, partners and fans remain our top priority.
This is the first time in our 34-year history that we have canceled a single performance, much less an entire tour. We thank you for your understanding during this unprecedented time, and look forward to seeing all of you for the 2021 season.
All patrons who purchased tickets may request a full refund. Stars on Ice tickets purchased online or over the phone from the official ticket agencies will be automatically refunded. Patrons who purchased tickets in-person from the venue box offices should contact the point of purchase. Additionally, all Stars on Ice Meet & Greet passes that were purchased for the 2020 tour will be refunded to the original payment method.
Due to the volume of cancellations, please note that it may take up to 30 days to process the refund to your account. If you have not received a refund notification by May 30, 2020, please email us at [email protected]. We appreciate your patience during this time.
In the meantime, we hope you and your family members stay healthy and safe. We will get through this – together.