Here is your chance to enter the venue early to watch the skaters warm-up on the ice from a specially-marked section of seats, followed by a group Q&A session with two members of the cast. The skater warm-ups are scheduled to begin 3½ hours prior to show time, with the Q&A beginning approximately 1½ hours prior to show time. The Preshow Stargazer session will end approximately 1 hour prior to the show. It's not necessary to arrive at the start of warm-ups, but the earlier you arrive, the more you'll get to experience. Once the venue's doors have opened to the public, you will be directed to your ticketed seat for the show. 

Will a Preshow Stargazer session be held in my city?

Preshow Stargazer sessions will be held BEFORE all shows for the 2024 Stars on Ice Spring tour.

When will the Preshow Stargazer session be held?

The Preshow Stargazer session will begin 3½ hours hours prior to each show performance. 

How long will the Preshow Stargazer session last?

The average length of time for the Preshow Stargazer session will be 2½ hours.

Do I need a ticket to the show and a Preshow Stargazer pass?

Yes, a ticket to the show is required for all Preshow Stargazer attendees. Each Preshow Stargazer attendee must have a ticket and a Preshow Stargazer pass.

Is there a cost for a Preshow Stargazer pass?

Yes, a Preshow Stargazer pass is $25 per person and MUST BE PURCHASED IN ADDITION TO A SHOW TICKET. Returns, exchanges, or transfers of Preshow Stargazer passes is not permitted.

How do I get a Preshow Stargazer pass?

You may purchase a Stargazer pass the same way you purchase tickets, through the official ticket agency. When purchasing your show ticket, you will see the option to purchase an add-on Stargazer pass. Once the show ticket and Stargazer pass have been purchased, you will receive both tickets electronically. These will be scanned at the venue entrance when you arrive for the Preshow Stargazer session.

May I watch the skater warm-ups and Q&A from my show ticket seats?

No, you will be directed to sit in a specific location of seats for the Stargazer session. At the end of the Stargazer, you are welcome to move to your ticketed seats, or visit the concourse to shop for Stars on Ice merchandise or concessions.

Can children attend the Preshow Stargazer session?

Yes, all ages may attend the Preshow Stargazer session, however, children under 14 years of age must attend with an adult. Both child and adult must have a show ticket and a Preshow Stargazer pass to attend the Preshow Stargazer session. There is a limit of four children per adult.

Can cameras be brought into the Preshow Stargazer session?

Non-professional cameras are permitted into the Preshow Stargazer session for taking still photographs only. Video recording is not permitted. Facetime, Skype and any other means of communication with people not attending the Preshow Stargazer session is prohibited.

How does a Stargazer pass differ from a Meet & Greet pass?

A Stargazer pass provides early PRESHOW access to the venue to watch the skaters warm up on the ice, followed by a group Q&A with two of the cast members.
A Meet & Greet pass provides access to the POSTSHOW Meet & Greet attended by all skaters, offering the opportunity to chat personally and take selfies with the cast in a more intimate setting. Click here for more Meet & Greet pass information.

I have another Stargazer question, where can I find the answer?

You may email us at [email protected] with any additional questions you may have.